LEGAL REFERENCE

Aapke Ni'jee Maalumat Ki Hifazat

slothien par aapka har personal detail—account se lekar payment tak—encryption aur strict qanoon ke zariye mehfooz rehta hai. Hum samajhte hain ke aapka bharosa sab se zaroori cheez...

Data encryptionLocal law complianceAccount security
slothien Aapke Ni'jee Maalumat Ki Hifazat

Hamari Privacy Pledges Aur Jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE Rابطہ KAREN

Privacy Sawaalaat Ke Liye Support

Email Support Aapke privacy ya data ke baare mein koi...
Account Settings Apna profile open karke aap apne personal details...
Data Request Aapko apne sab data ka copy mangna ho...
BHAROSA KI BUNIYAD

Hamari Security Practices

Encryption Standards

Sab login, payment aur personal info TLS 1.2 encryption se protected hai. Hamara server infrastructure world-class data center mein rakha hai jo 24/7 monitored rehta hai.

Payment Security

JazzCash, Easypaisa, SadaPay aur Raast ke zariye har transaction tokenized hota hai. Hamara platform directly aapka banking credential store nahi karta—sirf payment gateway ko pass karta hai.

Account Verification

Jab aap account banate ho to hum identity verify karte hain. Login ke liye two-factor options available hain—SMS ya email confirmation use kar sakte ho.

Withdrawal Verification

Jab paise nikalne ka request karte ho to hamara team check karta hai ke account aapka hi hai. Verification mein 24-48 ghante lag sakta hai, phir paise aapke JazzCash ya Easypaisa wallet mein aa jaate hain.

Audit & Compliance

Hamari privacy procedures regular internal audit ke zariye check hote hain. Hum supported ilaqon ke local data protection qanoon ko follow karte hain.

Breach Response

Agar aapka data compromise howe to hum immediately aapko email aur SMS se notify karte hain aur muamla resolve karne ke steps batate hain.

Privacy Policy Ke Main Points

Account DataAapke naam, email aur phone hamari system mein secured format mein rakhe jaate hain. Ye data sirf account management ke liye use hota hai.
Payment HistorySab deposit aur withdrawal records encrypted logs mein store hote hain. Aap apna history apne account mein jab chahiye dekh sakte ho.
Login ActivityHamara system log karta hai ke aapne kab login kiya aur kis device se. Agar suspicious activity dikhe to hamara security team turant contact karta hai.
Cookie & TrackingHamara app cookies use karta hai taake apka experience smooth rahe. Analytics ke liye hum sirf anonymized data collect karte hain—aapka naam ya payment detail kabhi nahi.
Third-Party SharingHum aapka data payment gateways aur legal authorities ko sirf zaroori cases mein share karte hain. Otherwise koi third-party access nahi hota.
Data RetentionJab tak aapka account active hai tab tak hum aapka data rakhte hain. Account delete hone ke baad, 90 din mein sab data permanently erase ho jaata hai.
Policy UpdatesAgar hamara privacy policy badalta hai to hum aapko email se advance notification dete hain. Major changes ke liye aapka consent zaroor liya jaata hai.

Privacy-First Lobby Elements

Secure Chip Row

Jab aap game khelte ho, lobby ke top mein aapka balance dikhta hai. JazzCash, Easypaisa, SadaPay aur Raast ke icons sab encrypted channels se linked hote hain—koi unencrypted connection nahi.

Settings Panel Access

Apne account ke settings mein jakar aap verify kar sakte ho ke aapne kaun sa payment method connect kiya hai. Hum koi sensitive detail store nahi karte—sirf payment gateway ka reference.

Session Timeout

Agar aap 30 minutes inactive rahte ho to aapka session automatically close ho jaata hai. Ye aapke account ko protect karta hai agar aapne device lock na kiya ho.

Transaction Receipts

Har deposit aur withdrawal ke liye aapko receipt milta hai jo aapke email mein aata hai. Receipt mein transaction ID aur timestamp hota hai—aap apna complete history rakh sakte ho.

Device Management

Settings mein aap apne sab logged-in devices dekh sakte ho. Agar kisi unfamiliar device se login ho to aap usko remote logout kar sakte ho.

Privacy Dashboard

Account mein ek dedicated privacy section hai jahan aap apna data download kar sakte ho, preferences set kar sakte ho ya account delete ka request kar sakte ho.

Privacy Policy Ke Sawaal-O-Jawaab

Nahi. Hamara app sirf aapka JazzCash, Easypaisa, SadaPay ya Raast wallet se connect karta hai. Aapka actual banking details hamari server mein save nahi hote—sirf payment provider ke paas encrypted form mein jaata hai.

Bilkul. Settings mein 'Delete Account' option mein click karke ya support se request karke aap apna permanent deletion request kar sakte ho. Hum 30 din mein sab kuch erase kar dete hain—phir sirf payment records reh jaate hain jo bank ke paas hote hain.

Nahi, kabhi nahi. Hamara privacy policy mein clearly likha hai ke hum aapka personal information kisi third-party ko sell ya marketing ke liye share nahi karte. Sirf legal authorities ke order par hum data share karte hain.

Turant [email protected] par contact karen ya app mein emergency support button use karen. Hamara team aapka account lock karega aur investigation shuru karega. Agar unauthorized transaction howe to hamari team usse reverse karega.

Aapka poora transaction history aapke account mein unlimited time ke liye stored rahta hai. Jab tak account active hai tab tak aap dekh sakte ho. Account delete hone ke baad, backup records hamara compliance team 7 sal rakhta hai—yeh legal zaroori hai.

Nahi, bilkul same. App aur desktop dono mein encryption, data storage aur payment security bilkul ek jaisa hai. App ke permissions sirf location (optional), notification aur camera (withdrawal selfie ke liye) maang sakta hai.

Jab hamara policy update hota hai to aapko email aur in-app notification dono mein bataya jaata hai. Major changes ke liye aapka explicit consent lena padta hai—aap na bhi bol sakte ho aur policy change accept na kar sakte.